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Sylvancharity

Anyone else have this, my Fidor app had a different account number and sort code. What am I missing here? Do I have two accounts? Is smart account different to whatever the apps connected to. I haven't deposited any money. Contemplating sending a penny or two over to see where it goes.

Sylvancharity

Anyone else have this, my Fidor app had a different account number and sort code. What am I missing here? Do I have two accounts? Is smart account different to whatever the apps connected to. I haven't deposited any money. Contemplating sending a penny or two over to see where it goes.

Fidor app????????

9 days from frankie007

The Fidor app shows your Fidor ID, which is not your account number or sort code. The correct account number and sort code are only shown when you log in through the Fidor web page. You only have one account!

9 days from dnair28

What Fidor app?

9 days from frankie007

There is an Iphone only app that is a balance checker only, no transactions can be carried out on it, if you are seeing a different account number to your normal individual account number, it may be a hangover from when we all had the same sort code/account number and a Fidor ID, maybe try deleting and reinstalled the app to see if it corrects itself?

9 days from JohnnyD

Only use the accounr number shown in internet banking. If a different account number displays in the iOS balance checker please ignore this one.

9 days from MIROW

They had been working on both Android and iOS banking apps but stopped work on this.

As the iOS balance checker's basic functionality still works following the move from a common account to individual account numbers, i.e. display of a transaction feed, it has been left available in the store.

I am unaware of any plans to continue app development and bring out full Android, iOS and Windows phone apps for the UK.

Fidor UK wish to remain focused on being an internet bank and not enter the mobile banking area which is rapidly becoming crowded with apps from new banks and emoney firms.

9 days from MIROW

my iOS app only shows my name, my username, and my Fidor ID. It no longer shows my sortcode and account number, so guess you still have an old version and suggest updating it thru the app store

9 days from MIROW

How can you call it an app? It's only 1 step away from calling your bank manager to see how much money you've got. What else can it do apart from confuse people with numbers?

9 days from frankie007

Thanks for feedback. Yeah it's part fidor ID. Someone should edit that from the app. If you click on fidor ID then open it in notes:
Hi,
if you want to send money to my Fidor account please use the following details
Recipient: Fidor Bank
Account No.: xxxxxxxx
Sort Code: 40-60-80
Reference: xxxxxxxx
I won't use this one.

9 days from Sylvancharity

I only just downloaded it so it's part of the newest version... you have to click on fidor id then copy/email or whatever.

9 days from Sylvancharity

I sent a bug report. Hopefully they update it or at least remove this feature.

9 days from Sylvancharity

OK great, they should look into it tomorrow for you.

9 days from JohnnyD
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