go to content go to navigation go to page bottom

go to page top go to navigation
Banking with friends banner
question
Answers
5
Thumb up
1
Thumb down
0
Dmolloy - 13/03/2018 - 12:08:19

Hi,
I have just received an email stating my account is being closed in 2 months for non compliance. I set the account up a few months ago and haven't even started using it..

Has anybody heard of this happening before?

Any reason why?

Please log in to answer the question.

Comment
Toluth - 13/03/2018 - 12:54:39

There are various reasons why a bank can decide to close a customer's account.

The obvious ones are fraud, money laundering, etc. in these cases, the bank would not necessarily inform the customer about the specific reason for the account closure.

There are also some high-risk customers that are not just viable for the bank to provide with an account from a regulatory point of view if, for example, they are in some sanction lists, politically exposed individuals or if they have affiliations with these individuals.


Jay_Duployen - 15/03/2018 - 15:49:32

Why don't you phone customer services, maybe it is a mistake.


duplex - 15/03/2018 - 22:23:45

There could be many reasons for closure. Fidor will tell you why.


sal2015 - 16/03/2018 - 09:15:11

Fidor have explained, and on the basis the account, ".....haven't even started using it.",

the reason is probably as below:

"There are also some high-risk customers that are not just viable for the bank to provide with an account from a regulatory point of view if, for example, they are in some sanction lists, politically exposed individuals or if they have affiliations with these individuals."


sal2015 - 16/03/2018 - 09:16:33

or perhaps potential fraud in opening the account or providing false information at account opening mode.

Best to speak to Customer Services.



go to page top go to page bottom